Information Ideas Case Study: Client Relationship Management System
Need:
A centralized CRM for customer service and retention staff containing detailed preferences for every company client
Challenge:
System required to be used in multiple offices domestically and internationally. Data needed to be shared throughout the company. System needed the ability to prevent clients known to disagree with each other from being placed in close proximity during events. The profile of every client needed to tap into existing sales data for revenue information.
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Twolien.com

Information Ideas has just setup a site, www.twolien.com, to display the use of open source technologies.

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New York Times Search Plug-In
A Firefox browser search plug-in for New York Times.
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